Technical Support
Start with the common questions below, or contact us if you still need help.
Choose a Support Option
Every option below leads to a currently available page or contact channel.
Qianji Support
Installation, purchase, and common questions for Qianji.
View support guideContact the Team
Send a product issue, platform request, or partnership inquiry.
Go to contact pageDeveloper Information
Check the current availability of developer resources.
View developer pageProduct Updates
Learn where to find the latest version of each product.
View update informationCommon Questions
Capabilities and platform support differ by product.
Which platforms are supported?
Check the download section on the relevant product page. ThinkFlow, for example, is currently available only for Mac.
Where can I find pricing and system requirements?
For app-store products, use the current store listing. Other products provide details on their download or purchase page.
What should I include in a bug report?
Include the product name and version, your device or OS version, and steps to reproduce. A screenshot without sensitive information can also help.
How do I request a platform or feature?
Email contact@appforges.com with your use case and the platform or feature you need.
Still Need Help?
Providing complete context in your email helps us understand the issue more quickly.